Celebrating 14 Years of Excellence: Matthew D. Howard's Journey with N. Fox Jewelers
In the ever-evolving world of fine jewelry, true dedication and expertise shine just as brightly as the diamonds on display. For the past 14 years, Matthew D. Howard has been an integral part of N. Fox Jewelers, bringing not only a wealth of knowledge but also an unwavering commitment to excellence. As an AGS Registered Jeweler, Loose Diamond Buyer, Rolex Professional, and GIA Accredited Jewelry Professional, Matt has helped shape the customer experience at N. Fox Jewelers, making it a trusted name in Saratoga Springs and beyond.
The Journey Begins
When Matt first joined N. Fox Jewelers, he was drawn to the store's sterling reputation within the jewelry industry and the community. The combination of exceptional product selection, dedicated clientele, and the prime Saratoga Springs location made it an exciting opportunity. Fourteen years later, he still considers it one of the best decisions of his career.
Memorable Moments and Milestones
Throughout his tenure, Matt has amassed countless memorable moments, but one that stands out is the time Harvey and Cassie Fox presented him with a Rolex watch in recognition of his outstanding performance. This act of appreciation exemplifies the culture of N. Fox Jewelers—a place where dedication is rewarded, and employees are valued like family.
Professionally, Matt has grown immensely since making the transition from a mall retail environment to a high-end, independently owned jeweler. His expertise has expanded through rigorous education with the American Gemological Society and the GIA, refining not only his sales acumen but also his deep understanding of the jewelry business.
A Passion for the Craft and Teamwork
One of the things Matt cherishes most about his role is the dynamic nature of his work. One moment he’s sourcing exquisite loose diamonds, and the next, he’s guiding a young couple through their engagement ring purchase. No two days are the same, and that unpredictability fuels his passion for the industry.
Just as important is the camaraderie he shares with his colleagues. He describes the N. Fox team as a family—one of the most experienced groups he has ever worked with. Whether it's collaborating with fellow experts or mentoring newer team members, Matt finds fulfillment in the relationships he has built over the years.
A Legacy of Trust and Expertise
For Matt, what sets N. Fox Jewelers apart is its long-standing legacy and commitment to innovation. With over 70 years in business, the store continues to evolve, welcoming new generations of customers while maintaining the trust and service that has defined its success. From custom jewelry design to Rolex expertise, the team at N. Fox is second to none, and Matt takes immense pride in being part of that legacy.
Reflections on 14 Years
Reaching this milestone fills Matt with both nostalgia and excitement for the future. With over 30 years in the industry, he has witnessed major changes—from fluctuating gold prices to evolving jewelry trends. Yet, the thrill of helping a customer find the perfect piece remains as fresh as ever. “Just when I feel old, I either learn something new or help a young guy buy his first engagement ring and I feel young again,” he says.
Advice for Future Team Members
For those considering a career at N. Fox Jewelers, Matt has one piece of advice: “If you are lucky enough to work here, it won’t be for your typical role as a sales associate or jeweler. You will receive an education in all things jewelry and find yourself settling in for a long and rewarding career.” With the shortest-tenured employee already celebrating their fifth year, it’s clear that N. Fox isn’t just a workplace—it’s a home.
Gratitude and Acknowledgments
No journey is taken alone, and Matt extends heartfelt thanks to those who have supported him along the way:
- His wife, Patrice, for being his rock and best friend.
- Chrissy, his longtime friend and colleague, who encouraged him to join N. Fox not once, but twice.
- Harvey Fox, a boss, mentor, and friend who has played a pivotal role in Matt’s professional growth.
A Message to Celebrate This Milestone
Matt’s philosophy on career longevity is simple yet profound: “If you find something in your life that you love doing, continue doing it—and if possible, grow with the same business. The days of working a lengthy career for one company aren’t gone if you choose the right company, like I did.”
As N. Fox Jewelers celebrates Matt’s 14 years of dedication, we look forward to many more milestones ahead. Congratulations, Matt—your passion, expertise, and unwavering commitment continue to make N. Fox Jewelers shine!